If you have any questions about your Moeve card, check out our FAQs for answers.
Moeve Pro is the best offer for transport professionals, providing top products and services for fuel and toll payments. The Moeve Pro Card is a payment method specifically designed for transport professionals. Moeve Pro offers a wide range of solutions, including handling the complex paperwork required for VAT recovery on transactions within the EU or for paying national and European tolls.
If you still have questions, contact us by filling out this form.
Cards are always activated with the first use.
To obtain your PIN, go to the option GESTIONES >> GESTIONES MOEVE PRO >> MOEVE PRO to access the Moeve pro reserved area and select the Payment Methods option where you will find "assign PIN".
If you still have questions, contact us by filling out this form.
Moeve pro cards can be blocked from the Moeve pro reserved area. In the option PAYMENT-METHODS, which leads to the Moeve pro reserved area, select Payment Methods to block the card.
If you still have questions, contact us by filling out this form.
You can request it on the Moeve.es website or at your nearest Moeve service station.
It’s a 100% digital process where you only need your ID and mobile phone to apply.
Once you complete the application process and your Mastercard Moeve gow is approved, you can use it immediately through your mobile payment app.
You will receive your Mastercard Moeve gow at your home within approximately one week.
Once you receive your physical Mastercard, go to the App or website bankinterconsumerfinance.com and follow the instructions to activate it.
Get your access credentials the first time you log in. If you have any questions during the process, call 900 811 311.
At Moeve stations:
By identifying yourself as a Club Moeve gow member with the QR on the back and paying with your Mastercard Moeve gow, you earn:
Other purchases:
Additionally, you earn 0.3% of your purchases outside Moeve Service Stations in gow balance, up to a maximum of €550/month (maximum refund €19.80/year per customer).
At Moeve:
When making a payment, you must identify yourself as a member of the Club Moeve gow
so that we can assign you the balance.
Other purchases:
Pay for your purchases in physical or online stores with your Mastercard Moeve gow and accumulate 0.3% of the purchase amount in Moeve gow balance, up to a maximum of €550/month (maximum refund €19.80/year per customer). You will receive the balance in your “Moeve gow” account the following month.
In addition to the balance obtained at Moeve Service Stations, you can enjoy all additional Moeve gow benefits for purchases outside Moeve, as well as
special promotions and earn balance by shopping with our partners.
€0. This is the issuance and maintenance fee for your Mastercard Moeve gow. The only thing you will pay for is what you purchase with it, and you decide how to pay—whether to finance one purchase, all, or none. It's that simple!
Nooo! You don’t need to open a new checking account. The monthly statement for the purchases you’ve made with the card will be debited from the checking account you provide, which you already have at any bank. That’s it!
You can check your transactions, balances, and any information you need 24/7 on the Bankintercard website or app.
If you’re not registered yet, click on “Client Area” and follow the instructions.
Your card is super flexible. You can postpone one purchase, all of them, or none at all. You choose the amount you want to pay each month. You can change your payment method on the website or the app up to 5 days before the payment date.
You can check all the specific terms of the card and the standardized European information at bankinterconsumerfinance.com.
No, only at Moeve Service Stations participating in the Moeve gow program.
All Moeve Service Stations that are part of the program are marked with an identifying sticker.
Check here the Cepsa and Moeve Service Stations that are part of the program.
For Moeve usage:
A daily transaction limit is established at Participating Moeve Establishments where you use your Card as a payment method to earn Promotional System balance: three (3) refuels of up to ninety (90) liters each, three (3) recharges of up to one hundred twenty (120) kWh each, and three hundred euros (300.-€) of purchases in the store and car wash services.
Promotional System balance cannot be earned on transactions made at pumps or other devices that dispense products or services via coin or banknote insertion, or at any location where the Card cannot be used. Additionally, Promotional System balance cannot be earned for purchases at Participating Moeve Establishments where payment is not made through a Moeve terminal. Promotional System balance also cannot be earned on the purchase of press items, mobile phone top-ups and cards, lubricants, and automotive aid products that are not Moeve and/or Ertoil, butane bottles, as well as any items that may be communicated at a later time, purchased at Participating Moeve Establishments, unless there is another promotional action covering them.
Other purchases:
Whenever you use your card as a payment method, you will receive a cashback in the form of Promotional System balance of 0.3% of the total purchases, up to a maximum of 550€/month, made at establishments other than Service Stations. This cashback only applies to purchases made with the Card in stores and does not extend to other transactions such as cash withdrawals, recharges and/or prepaid card purchases, money transfers, payment of fees or taxes, trading of crypto-assets, transfers of cash to a bank account, transactions made through other payment instruments not issued by the Entity associated with the Card, or any other transactions not intended for the acquisition of goods or services.
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