Accesibilidad Channel Page

Accessibility Statement (moeve.es)

At MOEVE, S.A. (hereinafter, “Moeve”), we work to progressively improve the accessibility of our website, www.moeve.es, with the aim of facilitating access to information and digital content for a broad range of users, regardless of their abilities, technology, or circumstances.

Digital accessibility is a concrete expression of Moeve’s commitment to a more inclusive digital environment, both for people within the organisation and for those who interact with it. It helps identify and reduce avoidable barriers, enabling more people to access information and digital content in a usable and understandable way. This commitment is implemented cross-functionally through an Accessibility Centre of Excellence (CoE), which promotes best practices and supports the various teams in the progressive improvement of accessibility across digital assets.

Our commitment also contributes to building a fairer and more inclusive world, in line with digital accessibility principles and applicable technical reference standards, through the progressive integration of inclusive design best practices.

Digital accessibility is not only a regulatory requirement: it is a sign of respect, empathy, and responsibility. It is a way to show that, at Moeve, we design for everyone, because we believe in a future in which technology is a bridge, not a barrier.

This Accessibility Statement applies to the website www.moeve.es, excluding:

• restricted-access areas, solely where they correspond to internal management tools used exclusively by Moeve personnel and are not intended for the general public or for the provision of digital services to citizens or customers;

• microsites or third-party portals that are not under Moeve’s direct control; and

• certain documentary content (such as PDFs or other files) and editorial publications managed through manual processes and published before the adoption of current accessibility criteria, or whose content is not essential for the provision of digital services.

Moeve is committed to making its website accessible in accordance with Law 11/2023, of 8 May, transposing European Union Directives on the accessibility of certain products and services; Royal Decree 193/2023, of 21 March, regulating the basic conditions of accessibility and non-discrimination of persons with disabilities in relation to access to and use of goods and services made available to the public; and the international technical standards WCAG 2.2 Level AA and the European standard UNE-EN 301549:2022, as the framework for evaluating and progressively improving the accessibility of the website.

1. Compliance status

The evaluation was carried out on 15 January 2026 on a representative set of website templates, including content pages, navigation, search, and forms.

Automated tools and manual testing were used, including keyboard-only navigation and testing with assistive technologies such as screen readers.

Following the evaluation, this website has been determined to be partially compliant with the accessibility criteria established in WCAG 2.2 Level AA and UNE-EN 301549:2022.

Moeve operates a progressive accessibility improvement programme focused on correcting the barriers identified on the website and on progressively meeting the criteria established in those standards.

Ongoing work is being carried out to review and adjust content, functionality, and services, prioritising those elements that directly affect the experience of all users.

This statement will be reviewed and updated at least annually and, in any case, following material changes to the website and/or audits that justify such review.

2. Non-accessible content

Below are the elements currently being addressed in order to progressively improve accessibility and move towards compliance with the applicable standards:

• Keyboard navigation: On certain pages, some interactive elements are not operable via keyboard alone, which may affect WCAG 2.1.1 Keyboard (Level A).

• Visible focus: In some components, the focus indicator is not shown consistently during keyboard navigation, which may affect WCAG 2.4.7 Focus Visible (Level AA).

• Skip links: There is currently no mechanism to bypass repetitive blocks and provide direct access to the main content, which may affect WCAG 2.4.1 Bypass Blocks (Level A).

• Alternative text for images: Some images lack appropriate alternative text, which may affect WCAG 1.1.1 Non-text Content (Level A).

• Accessible names for links and buttons: Some links or buttons do not have sufficiently descriptive accessible names, which may affect WCAG 4.1.2 Name, Role, Value (Level A).

• Semantic content structure: On some pages, the heading hierarchy or the use of semantic elements is not consistent, which may affect navigation with assistive technologies and WCAG 1.3.1 Info and Relationships (Level A).

Upon request, Moeve will provide accessible alternatives to the aforementioned content within a reasonable period commensurate with the complexity of the request, with the aim of helping to ensure equitable access to the information and services offered.

3. Feedback, requests and communication channel

If you encounter difficulties accessing content or need information in a different format, we are here to help. You can contact Moeve to report accessibility issues, request accessible documents, or send us any feedback:

• Email: atencionweb@moeveglobal.com

• Moeve Customer Service telephone number: 900 100 269

These means constitute the official communication channel for matters relating to the accessibility of the website.

4. Technologies and compatibility

The website has been developed using standard web technologies, including HTML, CSS, JavaScript, Angular/React frameworks, and OpenText CMS.

The website is compatible with:

• major browsers (Chrome, Firefox, Safari, and Edge), including mobile devices; and

• browser zoom functions (Ctrl/⌘ + “+” / “-” / “0”).

The website is designed to be operable by keyboard and compatible with commonly used assistive technologies such as screen readers and keyboard navigation systems. Nevertheless, certain issues have been identified that may partially affect keyboard navigation and the use of screen readers; these form part of the progressive improvement plan described in this statement.

5. Commitment to improvement and next review

Moeve has defined a progressive accessibility improvement plan that includes enhancements to keyboard navigation, content semantics, text alternatives, and the consistency of interactive components in order to ensure conformity with WCAG 2.2 Level AA and UNE-EN 301549:2022.

Last review of this statement: 15 January 2026